GET MORE BACK FROM YOUR RECOVERY.
A plain-English guide to using Discovery Vitality and your medical aid at Sports Recovery Studio in Rivergate, Cape Town. What's free, what earns points, what you can claim back — and exactly how to do it.
AT A GLANCE.
Reformer and mat Pilates with Luna Movement, plus our small-group strength, stretch and Hyrox classes.
SEE THE TIMETABLEFitness points for every class you attend, and 1 000 Vitality points for the Vitality Nutrition Assessment with our dietician at R534.
DIETICIANBiokinetics and dietician consults are usually claimable from medical savings or a day-to-day benefit. We give you a coded invoice to submit.
BIOKINETICSHOW TO USE VITALITY AT SRS.
If you’re using your free Vitality classes, book them through the Discovery app — not on Bookamat. Paid-for classes are still booked on Bookamat. Classes cap at six on the reformers, so book ahead.
Give us your Discovery Vitality membership number on your first visit. We link it to your profile once and you're set.
Attendance is captured per class. That's what triggers your Vitality fitness points and keeps the class free on your membership.
The Vitality Nutrition Assessment with our dietician is R534 and earns 1 000 Vitality points. Book it once a benefit year.
CLAIMING BIOKINETICS BACK.
Biokinetics is an HPCSA-registered health profession. That means most South African medical aids will pay for sessions from your medical savings account or day-to-day benefit — the same way they handle physio or a dietician consult. You pay us, then claim it back.
Phone your scheme or open the app and ask whether biokinetics is covered on your plan and how much day-to-day or savings benefit you have left. Cover differs plan to plan.
Your first visit is a full movement assessment with an HPCSA-registered biokineticist from R900. That assessment sets your programme and gives your scheme a clinical reason for the claim.
You settle at the studio. We hand you an invoice with our practice number, the correct procedure codes and an ICD-10 code where relevant.
Upload the invoice on your medical aid app or email it to your scheme. Reimbursement typically lands within a few working days, straight into your account.
We can't guarantee cover — that decision sits with your scheme, your plan type and your remaining benefits. What we guarantee is a correctly coded invoice so nothing gets rejected on paperwork.
CLAIMABLE, FREE, OR PRIVATE.
QUESTIONS WE GET ASKED.
Are Pilates and group classes really free for Discovery Vitality members?
Yes. Discovery Vitality members train free in our Luna Movement Pilates classes and small-group classes at Sports Recovery Studio, and earn Vitality fitness points for attending. Free Vitality classes must be booked through the Discovery app rather than on Bookamat — bring your Vitality details along and we set it up with you at the studio.
How do I earn Vitality points at Sports Recovery Studio?
You earn Vitality fitness points for attending Pilates and group classes, and 1 000 points for the Vitality Nutrition Assessment with our dietician (R534). Points are logged against your Discovery membership, so give us your Vitality number at your first visit.
Can I claim biokinetics from my medical aid?
Biokinetics is an HPCSA-registered health profession, so most South African medical aids pay biokinetics sessions from your medical savings account or day-to-day benefit. We give you an invoice with the correct practice and procedure codes to submit to your scheme. Cover depends on your plan and remaining benefits, so check with your scheme before booking.
Do you bill my medical aid directly?
No. You pay at the studio and we hand you a compliant invoice with the practice number, ICD-10 and procedure codes. You submit it to your medical aid and they reimburse you directly, usually within a few working days.
Is the dietician claimable too?
Dieticians are registered healthcare professionals, so many medical aids cover consults from savings or a day-to-day benefit. We provide an invoice with the correct codes for you to submit. The Vitality Nutrition Assessment is separate: R534 and 1 000 Vitality points.
What about massage or recovery tech?
Recovery services like sports massage, compression boots, red light and infrared sauna are not claimable from medical aid. They are paid privately at the studio and booked through Fresha.
STILL UNSURE? WHATSAPP US OR EMAIL admin@sportsrecoverystudio.co.za
NOT SURE WHERE TO START?
Tell us what's sore, stiff or slowing you down — we'll point you to the right session.